Reviews

Patients Share Their Experience

We value our patients feedback and would love to hear about your experience with our staff!

Please review us on Google or Facebook or simply send us an email.

Submit A Review

We appreciate our patients and are always striving to provide the best service possible. We would love to submit a review. Click to email us below.

Read what others have to say

Alex
Elida Location
Read More
I've been a patient of Dr. Jill's for years and I trust her completely, which is a big deal for someone terrified of dentists after some bad experiences. When I broke a tooth just before I had to go out of town for work and they told me I'd have to see Dr. Rachel (who I've never met so I was all but having a meltdown), I reluctantly agreed. I worried for nothing. Both Dr. Jill and Dr. Rachel are wonderful. Dr. Rachel put me at ease, answered ALL my questions without judgment, and not only did she fix my tooth but I never even felt the shot!! I'll definitely be back!! Thank you Northwest Dental Center!
Dana
Elida Location
Read More
The people at Northwest Dental Center Elida are awesome.
Vickie
Elida Location
Read More
Very friendly staff who offer dental services as they are needed and do not constantly pressure you for services that you don't need.
Shelly
Elida Location
Read More
We took our 3-year-old daughter to see Brianna and Dr Jill. They were amazing with her and she did so well! Our daughter is ready to go back already!
Amanda
Elida Location
Read More
I came to Dr. Jill Miller with a fear of dentists, a very damaged smile and a wish to be able to just laugh and not cover my mouth. I just wanted a healthy looking smile. Everyone at her practice went above and beyond to make me feel comfortable, to work with me and give me options, and to give me a fair price! I’m SO impressed with the results. I have been working on this process for the last month and a half and can now say I’m not afraid to smile. You would never be able to tell how many fillings I have lol. I was never left waiting. There wasn’t double, triple booking. I seriously love everyone there. Thank you so much to everyone at this office and all your effort to work around my schedule and give such a pleasant experience!!! Thank you!!!!
Jessika
Elida Location
Read More
My family has gone to Northwest Dental Center for years and I love it! The team is caring, professional and super flexible with our crazy schedule. I highly recommend this office!
Previous
Next
Katherine
Shawnee Location
Read More
Always great service! Lori is the best! I worried for nothing. Both Dr. Jill and Dr. Rachel are wonderful. Dr. Rachel put me at ease, answered ALL my questions without judgment, and not only did she fix my tooth but I never even felt the shot!! I'll definitely be back!! Thank you Northwest Dental Center!
Samantha
Shawnee Location
Read More
Always great service! Lori is the best! Extremely friendly staff, so welcoming and very clean! So thankful to found such a great place!
David
Shawnee Location
Read More
Thanks for being a Wonderful office!
Roger
Shawnee Location
Read More
Best experience I've ever had at a Dentist's office. Very caring people. I highly recommend them!!!!!
Chris
Shawnee Location
Read More
I've had nothing but great experiences from here with me and my family. Very friendly staff.
Kacie
Shawnee Location
Read More
I love Shawnee Family Dental! When I was a young girl my front adult teeth came in missing enamel. It was fixed briefly in high school but they were always splotchy and never really matched. They recommended 1 veneer and 1 crown it was quite the process. I only have the temporary teeth right now but I LOVE them! I am kicking myself for not doing this sooner! Can't wait to get the permanent crown & veneer and continue showing off my new smile! Thanks Dr. Hurt & Staff!
Previous
Next
Chrissy
Botkins Location
Read More
My first experience at your office today and it was a great one. Everyone was very friendly, and the patient care was wonderful. So much better than where I went before. THANK YOU!!! 😊
Jan
Botkins Location
Read More
Have never liked going to the dentist! I’m so glad I go to Botkins Family Dental. Everyone is so friendly. I have not had any pain or procedures that I have had done! The fear is gone!! I’m not white-knuckling it anymore!! 😁❤️
Rick
Botkins Location
Read More
I have used Botkins Family Dental for the last few years and everyone there is very polite and easy to talk to. They do wonderful work.
William
Botkins Location
Read More
The professionals who work there - all of them, every single employee there. The work is excellent and the care is great.
Lisa
Botkins Location
Read More
Good service and a reasonable price.
Previous
Next

Dr. Laura Lan

Dr. Laura will be in our office over the next couple of months. Dr. Laura Lan grew up in Los Angeles, California. She obtained her Bachelor of Science degree from the University of California, Davis. Dr. Laura made her way out to the Midwest to attend The Ohio State University College of Dentistry, where she earned her Doctor of Dental Surgery degree.

In her free time, Dr. Laura enjoys spending time with family and friends, hiking, and practicing yoga.

FUN FACT… Laura was a classmate of Dr. Rachel’s at Ohio State, and while Fara is a year ahead of Laura and Rachel, she is a close friend of Fara’s from dental school.

Steve M. Jones, D.D.S.

Senior Dentist Emeritus

Dr. Steven M. Jones is a graduate of Shawnee High School. He attended Miami University in Oxford, Ohio where he received his B.A. in Microbiology in 1986. Four years later he received his Doctor of Dental Surgery Degree (D.D.S.) from the Ohio State University College of Dentistry. Dr. Jones entered private practice in 1990 in Columbus, Ohio. Dr. Jones also practiced in one of the first after hours dental emergency clinics in the country. After several years of private practice, he returned to his hometown of Lima, Ohio. Dr. Jones served as a clinical instructor at the Lima Technical College Dental Hygiene School and began planning a new general practice in the Lima area. In 2002 Dr. Jones opened the newly constructed Northwest Dental Center. Dr. Jones is a member of the Ohio Dental Association, American Dental Association, Northwestern Ohio Dental Society & Academy of Contemporary Dentistry in Columbus Ohio.

Dr. Rachel Salen, D.D.S.

Dr. Rachel Salen grew up in Erie, Pennsylvania until her family moved to Quincy, Illinois where she graduated from Quincy Notre Dame high school.

She then crossed the Mississippi River to study at Saint Louis University where she earned her Bachelor of Science in Biology and Bachelor of Arts in Classical Humanities. Her family then moved to her father’s hometown of Warren, Ohio, leading her to choose The Ohio State University College of Dentistry for her post-graduate education where she would go on to earn her Doctorate of Dental Surgery.

Dr. Salen is very excited to begin her career serving the great people of West Central Ohio.

Dr. Salen will make a great addition to our patient-centered team by providing comprehensive care for patients of all ages, including operative, prosthodontic, endodontic, and surgical treatments.

In addition to delivering great dental care, Rachel enjoys taking too many pictures of her cat, traveling across the Midwest and Northeast to visit her family and friends, and reading a good book!

Fara Hurt, D.D.S.

Dr. Fara Hurt grew up in Lima, Ohio. She is a graduate of Elida High school.

Dr. Hurt earned a Bachelor of Science in Dental Hygiene and Doctor of Dental Surgery degree from the Ohio State University College of Dentistry. Fara worked for several years in the Columbus area, helping patients with their oral health needs and supporting patients with their periodontal care.

As a dentist, Dr. Hurt will make a great addition to our patient-centered team by providing comprehensive care for patients of all ages, including operative, prosthodontic and endodontic treatments In addition to delivering great care, Fara enjoys spending time with family and friends. She also enjoys hiking, traveling, and attending football games.

Mary Wiechart, D.M.D

Dr. Mary Wiechart is a Lima native. She is a graduate of Lima Central Catholic High School. Dr. Wiechart earned a Bachelor of Science in Nature Sciences from Xavier University. She earned a Doctorate of Medicine from the University of Kentucky College of Dentistry.

Her practice includes operative, prosthodontic, endodontic and surgical treatments. In addition to delivering great care, Mary enjoys spending time with family, friends and her dog, Bella. She also enjoys baking, golfing, traveling and listening to music.

Jill A. Miller, D.D.S

Senior Dentist

Dr. Jill A Miller is an Elida native and Elida High School graduate.

She is a graduate of Ohio Northern University and earned her Doctor of Dental Surgery degree from The Ohio State University in 2009.

Dr. Miller provides comprehensive care to patients of all ages and strives to make patients feel comfortable. Her goal is to make going to the dentist a pleasant experience for children and adults.

Dr. Miller has served as externship site host for Ohio Northern University and has partnered with the University of Northwestern Ohio to provide emergency dental care to student athletes.

Dr. Miller is a member of the Ohio Dental Association, American Dental Association, Northwestern Ohio Dental Society, and the Ohio State University Dental alumni society.

In her spare time, Dr. Miller volunteers in the children ministry at her church, enjoys running and spending time with her husband, Zac, and their 3 children.